FAQs
Payments
Secure checkout with Apple Pay or major credit/debit cards via PayPal
How long will it take to receive my order?
In-stock tapes are packed and shipped next day following payment.
Local orders in South Africa take 1-3 days via Pudo delivery.
New Drops are on-demand, so please allow 1 week for hand production on single item orders. Multiple orders are welcome.
In-stock tapes are packed and shipped next day following payment.
Local orders in South Africa take 1-3 days via Pudo delivery.
New Drops are on-demand, so please allow 1 week for hand production on single item orders. Multiple orders are welcome.
You will automatically receive an email with tracking once your order is shipped
Do you ship internationally?
Do you ship internationally?
Yes! International orders are fulfilled from South Africa via FedEx.
Expect to wait a week or two for delivery to your country.
NOTE: US shipping is paused while we figure out how to approach the new tariff system.
Expect to wait a week or two for delivery to your country.
NOTE: US shipping is paused while we figure out how to approach the new tariff system.
Do you do commissions or take requests?
Yes! We love hearing your ideas, but as these must be produced in batches, custom orders have a longer wait time.
Mail us your idea at holdvhs@gmail.com
Can I play the VHS tapes?
Mail us your idea at holdvhs@gmail.com
Where can I find information on upcoming releases?
Follow us on socials to know first about new releases and exclusive drops!
Can I play the VHS tapes?
Hell no. While they are made from genuine 1990s and Y2K VHS stock, the playable reels inside are removed to accommodate the lighting and film stock system. NEVER insert HOLD VHS products into a video recorder under any circumstances.
I have another question?
I have another question?
Sure, feel free to email us at holdvhs@gmail.com, or dm on social media.
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